Contact our Customer Services line and have your Jaja Credit Card to hand. You can also make payments directly from your banking provider, using your 16-digit Jaja Credit Card number as your payment reference. You must provide your card number without spaces or dashes, to ensure we’re able to apply your payment quickly and accurately. Choose how to make a payment in a method that suits you – in app, online, from your bank account or over the phone. The easiest way to get in touch with the team is via Live Chat, in the app or online. They’re here to help you from Monday to Friday, 9am – 5pm (excluding bank holidays).

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You’ll need to set up your Direct Debit at least 7 days before your payment due date to make sure the payment reaches us in time. If your payment is due in less than that, you should make a payment another way to make sure we receive it on time. To check your balance on the casino site, log in to your personal account and go to the “Balance” page. You can find different types of bingo on our casino site, including 75-ball bingo and 90-ball bingo.

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